Your New Cigna ID Card

Your New Cigna ID Card


Anyone enrolled in the PIH medical plan will be receiving new Cigna medical/pharmacy identification cards at your home address around the end of December. You (and any covered dependents) will each receive one Cigna identification card for your medical and pharmacy coverage (combined). If you have several dependents the cards will come in more than one envelope and may arrive on different days.

Your new card will have new pharmacy processing codes (BIN and PCN numbers) as listed below. Your unique Cigna customer identification number and group number will remain the same as they are today.

New Pharmacy BIN & PCN Numbers:

BIN #: 017010

PCN#: 0215COMM

You can also retrieve your new identification card on or after January 1, 2021, by visiting and register for the website using your (the employee’s) social security number. You will be prompted to create a password. You can print a temporary ID card to use until you receive your card in the mail.

You can also download the myCigna mobile app and pull up your identification card on your phone or tablet. The myCigna Mobile App is available for iOS (Apple), Android, Blackberry, and Kindle devices.